Best Western Plus Soho Hotel

This hotel is really a hidden gem in NYC. Price/quality, you wouldn't find much better. The location was great, with the metro just around the corner. The hotel was very clean, the room was spacious. And enough variation in the breakfast buffet. But the best part were the staff. Every single staff member will do anything to make your stay as pleasant as possible. Many luxery hotels can learn from them. I was supposed to stay at the Hilton instead of this one. But cause price discussion during booking, I cancelled my booking at Hilton, I even asked them to erase my membership (which I better didn't do it, cause Best Western will match your membership from other hotels!!) Never step foot again in a Hilton.

Just stayed there for 9 nights as a couple and being aware that this is Manhattan and space is expensive: the room is certainly not spacious, but pleasant and functional. The bed is comfortable. We slept well every night. The room was kept clean on a daily basis. Breakfast was not overwhelming but good - appreciated the orange juice. And being able to make use of that common space throughout the day was helpful. The coffee machine in the lobby was a life saver as well. Staff was very friendly and helpful. So given that you don’t come to New York to stay in your room longer than necessary this is a really good choice: it hooks you up with the basics very well and provides a very good starting point to explore the city! Best regards to Erika, the very friendly manager.

The room and the whole hotel are clean, comfortable, the staff is very nice and helpful. The breakfast met our expectations - there was a decent selection of hot salty and sweet breakfast (eggs, sausages, or waffles), cereals and müsli, yogurts, pastries. The location is good, on the border of China Town, but mainly on the subway and within walking distance to several different subway lines. You can walk comfortably through the Financial district to where the ferry goes to the Statue of Liberty, or to the bridges. We really appreciated the possibility to leave our luggage at the hotel after check-out, when we still went for a walk around the city. Overall we really enjoyed our stay.

Great location and brand new hotel. Good breakfast

The hotel was very attractive, with sweet well-equpt room. The only slight downer was the noise from the street on the evening g when I first checked-in of some guy constantly yelling, but it did stop and heard it no more. Sadly NYC has it's share of homelessness like everywhere today and feel for those unfortunate people. Everything else was great, especially the breakfasts which offered a huge variety and plenty to have to set you up for the day! The staff all very friendly and helpful, thank you! Great location just a minute from Canal Street and very easy to get to all parts of city, and JFK from here.. Lovely three days in the cityhaving spent the rest of the week in NJ to see The Boss at MetLife - super special, get well soon Bruce!!!