Best Western Plus Soho Hotel

I love that this hotel is so close to my daughter’s NYU dorm and only a block away from the Canal St subway station. It’s super clean and the staff is AMAZING! I don’t think I’ve had a more helpful front desk staff anywhere I’ve ever stayed. They’re friendly and happy to help. I describe the rooms as very zen - super relaxing. The lighting is ideal - so many options! - recessed overhead light, recessed lower light, and lighting options next to the bed. If you’re in NYC to visit, it’s super close to Chinatown, Little Italy, Soho and Tribeca, you just walk in different directions. Also only a short walk to City Hall and the Financial District. Everything else accessible with the yellow and green subway lines within a block or two, red line also close by. Lots of restaurants nearby. A great value, especially considering it’s almost brand new (only opened a couple years ago). I also appreciate that there is a 7-11 around the corner open all hours for bottles of water or snacks.

Clean, super friendly and helpful staff, well-equipped clean room with good toiletries. My room was on the 2nd floor, maybe it’s because it wasn’t facing the street but it was nice and quiet.

For a budget hotel in a great location, I was surprised by the comfort level -- the soft towels, the attention to decor, the friendly staff. It's a pod-like hotel, but all is well-thought-out (including providing ear-buds, although I didn't hear a whisper from other rooms or from the street) and it made for a comfortable stay in Soho.

We found everything but the breakfast to be outstanding. Great room, spacious, clean and beautifully lit; very friendly and knowledgeable staff; we loved the free lattes and iced waters (the orange slices were a great touch, too!) in the lobby. Also very happy about the possibility to securely have our luggage stored until our room was ready so we could already venture out to explore the city, and again after checkout so we could take a last walk before our airport pickup.

The hotel and the room were clean, which is our number 1 criteria when we chose this hotel, and we were not disappointed. We also appreciated the coffee machine at the room, and the unlimited free coffee, tea, and cold water at the reception. The hotel location is perfect, since it is in the midpoint between SOHO, TRIBECA, LITTLE ITALY, and CHINA TOWN, which meant that most activities we enjoyed were at walking distance, like The Comedy Store, The Roxy/Django Jazz Club, The Brooklyn Bridge, Many Shopping Store, and a lot of great restaurants and bars. Reuben and Nichole from the Front Desk, went out of their ways to make our stay more comfortable. Also the housekeepers, Giselle, Jessica, and Monica kept our room super clean and tidy throughout our stay. Overall everyone from the staff was super helpful and friendly.